BJC has resolved the issues affecting network connectivity for the Operator IP phones. The Lenel badge issue appears to be unrelated and is being managed as an endpoint specific issue. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Feb 24, 2021 - 23:10 CST
Identified
BJC IT is investigating network connectivity issues affecting CAB operator IP phones and the Lenel badging system for Barnes Jewish Hospital. The phone issue was traced to a network switch with a faulty power supply, which has now been replaced and the switch is back online. The Lenel badging issue is still being investigated.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Feb 24, 2021 - 22:00 CST
Investigating
BJC IT is investigating network connectivity issues at academic BJH. Users are experiencing problems with IP phones and the Lenel badging system.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Feb 24, 2021 - 21:16 CST
This incident affected: BJC Devices and Services (BJC Network Connectivity).