WashU IT Engineers have resolved the issues affecting the Bear Bucks website. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Oct 14, 2021 - 15:55 CDT
Update
Technical teams are investigating an issue with the Bear Bucks website not allowing users to log in. Users are encountering several different errors, including "Error/ PLAN INVALID" and "An attempt to establish a Bear Bucks account has failed." Technical teams are still working on doing a database/code rollback.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 14, 2021 - 09:26 CDT
Update
Technical teams are investigating an issue with the Bear Bucks website not allowing users to log in. Users are encountering several different errors, including "Error/ PLAN INVALID" and "An attempt to establish a Bear Bucks account has failed." Technical teams are still working on restoring service and expect to have another status update around 9am on Thursday morning.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 13, 2021 - 12:45 CDT
Update
Technical teams are investigating an issue with the Bear Bucks website not allowing users to log in. Users are encountering several different errors, including "Error/ PLAN INVALID" and "An attempt to establish a Bear Bucks account has failed." Technical teams are investigating Workday integration issues..
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 12, 2021 - 14:31 CDT
Investigating
Technical teams are investigating an issue with the Bear Bucks website not allowing users to log in. Users are encountering several different errors, including "Error/ PLAN INVALID" and "An attempt to establish a Bear Bucks account has failed." Technical teams are investigating Workday integration issues..
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 12, 2021 - 14:25 CDT
This incident affected: Administrative & Enterprise Systems (Bear Bucks).