Service Outage - High Severity: Siteman South County Network Issue

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue affecting BJC users on WashU devices at Siteman South County. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Sep 15, 2026 - 11:07 CDT

Investigating

WashU IT is investigating an issue affecting BJC users on WashU devices at South County Siteman Cancer Center. BJC users are unable to reach Microsoft Office and various websites when using WashU devices. WashU users are unaffected.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Sep 15, 2026 - 10:06 CDT
This incident affected: Network & Connectivity (Internet, Wired Network Services).
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