Service Outage (Vendor) - Low Severity: Med School Review Site Interfolio

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have confirmed that the Interfolio vendor has restored service. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Aug 13, 2025 - 18:33 CDT

Investigating

WashU IT is investigating an issue with the vendor service Interfolio, which is used by Med School Faculty for the annual review process. The vendor is working to restore service, with indications that they may have already resolved the root cause. Technical teams are monitoring the environment.

Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 13, 2025 - 18:02 CDT
This incident affected: Vendor Service.
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