Charter Spectrum has repaired the fiber cut and network connectivity has been restored
Posted Jul 03, 2025 - 14:36 CDT
Identified
WashU IT is investigating an issue with network service being unavailable to the 1410 Tower Grove location (Missouri Center for Public Health Excellence). Spectrum has identified that the site was impacted by a fiber cut and has begun repairs.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Jul 03, 2025 - 09:48 CDT
Investigating
WashU IT is investigating an issue with network service being unavailable to the 1410 Tower Grove location (Missouri Center for Public Health Excellence). Spectrum does not list this site as being under maintenance and has requested that we send someone on-site to check the status of power to their equipment.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.