Service Outage: REDCap HTTP errors

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue with REDCap (https://redcap.wustl.edu). If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Oct 02, 2026 - 09:58 CDT

Update

Washington University IT continues to troubleshoot the issue with REDCap (https://redcap.wustl.edu). This site is used for Informatics survey management.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 02, 2026 - 09:27 CDT

Identified

Washington University IT has identified an issue with REDCap (https://redcap.wustl.edu). This site is used for Informatics survey management.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 02, 2026 - 08:14 CDT
This incident affected: University Websites (WashU IT Hosted Websites).