Service Outage - Low Severity: Bear Bucks Access

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issues affecting Bear Bucks access. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Aug 16, 2025 - 18:55 CDT

Investigating

WashU IT is investigating a reoccurrence of the issue from earlier this morning which has caused employees to lose access to their Bear Bucks account, including payroll deduction.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 16, 2025 - 14:31 CDT
This incident affected: Administrative & Enterprise Systems (Bear Bucks).
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