WashU IT has resolved the issue affecting Office 365 applications and Sharepoint sites. Technical teams will perform additional restorative actions on two remaining Sharepoint sites which are still impacted, but otherwise the Major Incident is resolved. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Dec 01, 2022 - 09:38 CST
Update
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message. Technical teams have replaced the expired certificate and have verified that all Office 365 impact has been resolved. There are still two Sharepoint sites which need additional work for full restoration of service, which is currently in progress.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 09:16 CST
Update
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message. Technical teams have replaced an expired certificate and are taking additional steps to progress the certificate update process.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 08:04 CST
Update
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message. Technical teams have replaced an expired certificate and are currently waiting for the certificate update process to complete.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 07:03 CST
Update
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message. Technical teams are still working on replacing an expired certificate, which is hoped to be completed by 7:30am.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 06:28 CST
Identified
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message. Technical teams are actively working on replacing a certificate, which should restore service to most affected applications.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 05:46 CST
Investigating
WashU IT has identified an issue affecting availability of Office 365 applications, including Outlook and Teams. Some WashU hosted Sharepoint sites are also impacted, so visiting an affected site will result in an error message.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 01, 2022 - 05:07 CST
This incident affected: Communications & Collaboration (Email, Office 365, Microsoft Teams) and University Websites (WashU IT Hosted Websites).