Service Outage - High Severity: WUPD Camera Feed Inaccessible

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue affecting WUPD camera feeds. The cause was identified as a firewall change which was misconfigured earlier today. The configuration has been corrected and WUPD has verified that their camera feeds are working now. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Sep 24, 2026 - 16:44 CDT

Investigating

WashU IT is investigating a report from WUPD that they can't access their camera feed. Technical teams are troubleshooting network connectivity to identify the cause of the issue.

Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Sep 24, 2026 - 16:18 CDT

This incident affected: University Websites (WashU IT Hosted Websites).