All services appear to be restored based on internal testing, though some vendors have not declared an all-clear on their respective status pages.
WashU IT is continuing to monitor service health.
Posted Oct 20, 2025 - 20:52 CDT
Update
WashU IT continues to monitor the national Amazon Web Services vended outage. Currently the list of services impacted includes:
Amazon Services Canvas ClickUp Confluence Emma Jira Teams (Teams "Features")
Please call 314-933-3333 if you have any questions.
We appreciate your patience as Amazon works to restore service.
Posted Oct 20, 2025 - 16:21 CDT
Monitoring
WashU IT continues to monitor the national Amazon Web Services vended outage. Currently the list of services impacted includes:
Amazon Services Canvas ClickUp Confluence Credit Card Processing (Clinics) Emma Jira MarketPlace Monday.com Teams (Teams "Features") Qualtrics
Please call 314-933-3333 if you have any questions.
We appreciate your patience as Amazon works to restore service.
Posted Oct 20, 2025 - 12:24 CDT
Update
WashU IT is aware of a national Amazon Web Services vendor outage which began overnight and may affect multiple services. Currently the list of services known to be at least intermittently impacted includes:
Canvas Jira Confluence Monday.com project management site Teams Clinic credit card processing
Amazon has identified the root cause of the issue and is taking steps to restore service.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 20, 2025 - 10:55 CDT
Update
WashU IT is aware of a national Amazon Web Services vendor outage which began overnight and may affect multiple services. Currently the list of services known to be at least intermittently impacted includes:
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 20, 2025 - 08:40 CDT
Investigating
WashU IT is aware of an issue that affected Amazon Web Services overnight. At this time we are unaware of any ongoing impact, though some customers did experience brief disruptions to Duo and Canvas.