Service Outage - High Severity: Single Sign-On Not Working

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue affecting Single Sign-On. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Nov 27, 2023 - 18:39 CST

Investigating

WashU IT is investigating an issue with Single Sign-On not working. This is impacting multiple services including Workday and including the ability to log into VPN/Anyconnect. Additional details will be provided as the investigation continues.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Nov 27, 2023 - 18:21 CST
This incident affected: Security (Identity Management System (IDM Wustl Key)).
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