Service Outage: Mulesoft Integrations Failing

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue in which Mulesoft integrations are failing with authentication errors. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Sep 02, 2026 - 10:50 CDT

Investigating

WashU IT is investigating an issue in which Mulesoft integrations are failing with authentication errors. While not visible to end users, this is affecting back-end processes that integrate with Workday.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Sep 02, 2026 - 10:22 CDT

This incident affected: Administrative & Enterprise Systems (Mulesoft).