Service Outage - Low Severity: Intermittent CashNet Portal Errors
Incident Report for Washington University - IT
Resolved
WashU IT Engineers have resolved resolved the issue affecting CashNet checkouts, with a total of 8 sites impacted. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Jan 13, 2025 - 10:53 CST
Investigating
WashU IT is investigating an intermittent issue with CashNet Portals. A configuration issue is affecting several CashNet portal sites, causing the checkout screen to be unavailable. Slate users may encounter an error message when trying to click on the CashNet link.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Jan 13, 2025 - 09:47 CST
This incident affected: University Websites (Externally Hosted Websites).
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