Service Outage - High Severity: Network Status Alerts

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issues affecting network services on Danforth campus. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted May 18, 2026 - 19:26 CDT

Monitoring

WashU IT has introduced a possible fix for the issue affecting network services on Danforth campus. Teams are monitoring for remaining impact. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted May 18, 2026 - 18:37 CDT

Update

WashU IT is investigating network connectivity issues with multiple locations on the Danforth Campus and S40. Impacted locations include:

North Brookings
Thomas Elliot
Weil Hall
Lien
Lewis
Dauten
Shandeling
Rutledge
Givens
Umrath
Lee
Park
Mudd
Core 717
Core 818
WUPD

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted May 18, 2026 - 18:24 CDT

Investigating

WashU IT is investigating alerts for a large number of Danforth campus devices which appear to have briefly lost network connectivity. Many devices have already recovered, but some are intermittent or have not come back online. Technical teams and Facilities are working to verify what the actual impact is and will provide additional details in another update.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted May 18, 2026 - 17:36 CDT
This incident affected: Network & Connectivity (Wired Network Services) and Facilities - Power, Water, Etc.