Service Outage: Epic Work Queues Missing

Incident Report for Washington University - IT

Resolved

WashU and BJC IT Engineers have resolved the issue affecting Epic work queues. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Sep 10, 2026 - 10:13 CDT

Investigating

WashU IT is investigating reports that multiple Epic users are not seeing their work queues. Technical teams are engaging BJC support personnel for further assistance.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Sep 10, 2026 - 08:41 CDT

This incident affected: Clinical Applications (EPIC).