Service Restored: Wustl Key-Enabled Logins Failing

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved an issue with Wustl Key-enabled Logins which was occurring intermittently from approximately 5am until 8:30am. Database issues and problems with the automated failover process caused people to receive error messages when trying to log into applications with their Wustl key.

If you continue to experience further issues, please contact us at 314-933-3333. We appreciate your patience during this incident.

Posted Oct 13, 2021 - 05:00 CDT