Service Outage - Low Severity: ConnectAdmin Portal

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have resolved the issue affecting ConnectAdmin portal access. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.
Posted Oct 19, 2025 - 11:23 CDT

Investigating

WashU IT is investigating an issue with the ConnectAdmin portal not allowing people to log in. Users are getting an error message about the URL being rejected. There does not appear to be any impact to other services.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Oct 19, 2025 - 10:43 CDT
This incident affected: IT Management (ConnectAdmin).
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