Vendor Service Outage: Canvas

Incident Report for Washington University - IT

Update

WashU IT is investigating reports that Canvas is unavailable. Canvas vendor Instructure has posted a notification on their Status Page that they are experiencing a service outage. Additional details are available here: https://status.instructure.com/. Our next update will be on Friday 5/8 ~9am or when the vendor provides an updated status.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted May 07, 2026 - 18:01 CDT

Investigating

WashU IT is investigating reports that Canvas is unavailable. Canvas vendor Instructure has posted a notification on their Status Page that they are experiencing a service outage. Additional details are available here: https://status.instructure.com/

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted May 07, 2026 - 15:48 CDT
This incident affects: Teaching & Learning (Canvas).