WashU IT Engineers have resolved the issues affecting Tableau. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Aug 26, 2025 - 08:44 CDT
Monitoring
WashU IT has completed an upgrade to the Tableau environment and will continue monitoring through Tuesday morning to ensure that the issue has been resolved. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Aug 25, 2025 - 23:54 CDT
Identified
WashU IT is investigating an issue with Tableau. Users are reporting intermittent issues with accessing projects and running flows. The vendor has recommended a version upgrade for our Tableau environment. Server maintenance originally scheduled for Wednesday evening will instead be performed tonight around 7pm to resolve these issues.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 25, 2025 - 14:31 CDT
Investigating
WashU IT is investigating an issue with Tableau. Users are reporting intermittent issues with accessing projects and running flows. A support case is being opened with the vendor.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Aug 25, 2025 - 11:55 CDT
This incident affected: Administrative & Enterprise Systems (Reporting (Cognos, PowerBI, Tableau)).