Service Outage (High Severity): Network Monitoring Unavailable

Incident Report for Washington University - IT

Resolved

WashU IT Engineers have worked with the vendor to resolve the issue affecting network monitoring. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Oct 24, 2025 - 14:43 CDT

Investigating

WashU IT is investigating an issue with network monitoring not working on a Hoth server. There is no direct end user impact from this, aside from the reduced awareness of a service becoming unavailable while monitoring is offline.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Oct 24, 2025 - 13:45 CDT