WashU IT and Enterprise Applications teams have not observed any remaining performance issues with Workday and will be closing the Major Incident. We will follow up with the vendor to try to identify the root cause. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Dec 04, 2023 - 14:44 CST
Update
WashU IT and Enterprise Applications teams are monitoring the Workday environment after reports of intermittent slowness, as well as error messages encountered while running reports. Workday appears to be running more smoothly since the previous Major Incident update, but as of yet we do not have a response from the vendor to indicate if the overall issue has been addressed. Teams will continue to monitor Workday and work with the vendor to resolve the issue.
Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 04, 2023 - 13:18 CST
Investigating
WashU IT is investigating reports of Workday running slowly and returning search errors when users are trying to run reports.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Dec 04, 2023 - 11:24 CST
This incident affected: Administrative & Enterprise Systems (Workday).