Washington University - IT Status - Service Outage - High Severity: WUSM Secure Wifi @ BJC Wireless APs

Service Outage - High Severity: WUSM Secure Wifi @ BJC Wireless APs

Incident Report for Washington University - IT

Resolved

WashU IT and BJC Engineers have resolved the issue affecting the WUSM-secure wireless network on certain BJC access points. If you continue to experience further issues, please contact us at 314-933-3333.

We appreciate your patience during this incident.

Posted Apr 11, 2024 - 16:36 CDT

Investigating

WashU and BJC IT teams are investigating reports that users are unable to connect to the WUSM-secure wifi network on some BJC wireless access points at multiple locations in CAM and West County. The WUSM-secure SSID is not showing up on the list of available networks in those locations.

Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

Posted Apr 11, 2024 - 16:22 CDT

This incident affected: BJC Devices and Services (BJC Network Connectivity).